Returns & Refunds
-
You may return books within 14 days of receipt, provided they are unused and in their original condition.
-
Return postage is the customer’s responsibility unless the item is faulty or damaged.
-
Faulty or damaged items must be reported within 7 days of receipt.
-
Refunds are issued to your original payment method within 14 days of us receiving the returned item.
Shipping Information
Last updated: 01/10/25
Thank you for shopping with Short Stories Tall Tales.
Below you’ll find details about how we process and deliver your orders.
Processing Times
-
Orders are usually processed within 2–3 working days.
-
You’ll receive an email once your order has shipped.
Delivery Times
-
UK orders are shipped via Royal Mail [2nd Class].
-
Delivery usually takes 3–5 working days after dispatch.
-
Please allow extra time during busy seasonal periods or for postal delays outside our control.
Shipping Costs
-
Flat rate estimate £2.20 per order (UK- Royal Mail).
-
Shipping costs are shown at checkout before you complete your purchase.
Where We Deliver
-
We currently ship to addresses in the UK.
-
International Shipping Estimate- £8.25 per order - (International Standard- Europe- 3-5 business days / Rest of World 6-7 business days)
Order Tracking
-
Standard UK shipping does not include tracking.
-
If you’d like tracked delivery, please contact us before placing your order.
Problems With Your Order
If your order hasn’t arrived within 10 working days of dispatch, please contact us at shortstoriestalltalesshoreham@gmail.com and we’ll be happy to help.